Keyword: public services

The Politics of State Efficiency

Picture: Pensioner courtesy Help Age/Flickr Jane Duncan - South Africans have become used to certain parts of the state being efficient, while other parts are plagued by chronic inefficiency, to the point where many dread having to deal with them. The parastatal South African National Roads Agency, supported by the government, has finally swung into action in Gauteng, bullying road users to buy e-tags and pay exorbitant toll fees. On the same day that the e-toll system went live, thousands of commuters took to alternative routes to find their way...

Beyond the State and Profit Motive in the Delivery of Public Services

Picture: wikia.com Dale T. McKinley - If ever there was a classic example of the fundamental contradiction informing the raging debate about South Africa’s ‘developmental model’ (and thus the macro-framing for the delivery of public services), it is to be found in the ongoing ESKOM saga. On the one hand, the ruling ANC recently emerged from its Mangaung conference with a clear resolution (on ‘economic transformation’) for “increased state ownership in strategic sectors, where deemed...

Building Management Capacity and Ethics in the Public Service

Picture: Wisforworlddomination Ebrahim-Khalil Hassen - Editor’s Note: This article is the second in a three-part series on public service performance. The first article in the series examined holding politicians accountable. The final instalment will focus on performance management at lower levels in the public service. *** Recent reports by the Auditor-General on lapses in the Public Service Code of Conduct by senior managers provide a worrying picture of the state of the public service. The major finding of the report was that there...

Public Sector Strikes are about More than Just Wage Negotiations

Picture: World Bank Ebrahim-Khalil Hassen - The changed political context defined by the inauguration of President Jacob Zuma is obviously weighing on the minds of workers. Rather than making the reasonable assumption that the new administration will deliver on its promises, public service workers are rattling their sabres to remind current leadership that existing agreements are vital to long run improvements in the performance of the public service. COSATU unions, especially those in the public service, have conducted extensive...

How Healthy is our Water Supply?

Picture: freefoto.com Glenn Ashton - South Africa has one of the most progressive water regulatory regimes in the world, based upon the constitutional right of access to sufficient food and water for all. This right is being realised by the government policy of supplying free water of 6000 litres a month to all households in South Africa. Taking this a step further, a court ruling against pre paid water meters by Judge Moroa Tsoka stated "Water is life, sanitation is dignity - this case is about the fundamental...

Ask For Tap Water

Picture: Earth-Kidz Fazila Farouk - The next time you find yourself reaching for bottled water, consider the implications of your actions. Purchasing and drinking bottled water is not only pricey for your pocket; it affects the sustainability of our planet and undermines the right to water as a public good. Unless you find yourself in a rural outpost with dubious water infrastructure or in an industrial town where the 'big factory' is pissing its by-products into rivers and streams, there is little basis for the...