The South African Civil Society Information Service

Are Voicemail and Email Becoming Redundant?

12 Jun 2015

Tech expert Michael Schrage calls voicemail "an anachronism" whose time has come and gone. Could e-mail be next? Schrage argues that people prefer scanning texts than listening to voice messages. Highlighting it as a demographic phenomenon he says, “I don’t think there’s anybody I know under the age of 30 who listens to their voicemail.” The era of e-mail is going to vanish too because people are using LinkedIn and Facebook, Yammer and other social media platforms to manage interaction. “Everybody will always have an e-mail address, but within the decade e-mail is going to sound and smell suspiciously like voicemail,” contends Schrage.

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