The South African Civil Society Information Service

Does Email Make Workers Less Efficient?

10 May 2011

Justine Thody presents results of a study that detail the impacts of digital distractions on productivity in the workplace. Thody emphasizes that even in the age of Twitter and Facebook, email remains the greatest culprit. A University of Minnesota study found that if interrupted, people take up to 27% longer to complete the task they're doing and make twice as many mistakes.

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You can find this page online at http://sacsis.org.za/site/article/366.19.